FAQ’s about renting Villa Alina
Who can rent the property?
Perhaps the most important aspect to note regarding the rental of Villa Alina is that it is a family home which has been lovingly renovated as a traditional Portuguese style villa complete with antique furniture, luxury soft furnishings and fully equipped kitchens.
We expect all our guests, including children, to have respect for the house, its contents and our staff.
There are 4 bedrooms in the main house sleeping a total of 10 guests and a further 2 connected bedrooms sleeping another 4 people. We have 2 extra beds to make the maximum occupancy 16.
The house and extra 2 bedrooms are always rented to the same party. We do not rent out room-by-room but whole house only.
We agree to rent the property only to named guests. Third Party rental is strictly prohibited.
Rental is based on guests reading and agreeing to our full Terms & Conditions (T&Cs). The lead guest will be required to sign a T&Cs Agreement on arrival at the house when checking in.
I am renting Villa Alina and would like a few of my friends/relatives to stay at the house during my stay. Is this OK?
No, we only rent to named guests at the time of booking due to our health, safety and insurance rules. If more guests arrive than are registered, the House Manager has the right to turn the extra guests away or extra charges will be incurred if the House Manager agrees that they can stay.
Can I rent the house for one night only?
No. The house can be rented for a minimum of 3 nights (2 nights in the off season or midweek).
What is the amount required for the refundable deposit?
RS.20,000 – which has to be paid in advance or to the House Manager in cash when checking in. For international guests, this deposit can be paid in your equivalent home currency to save you having rupees on your departure. The deposit is given back on departure once it is clear no breakages occurred.
How far is the property from the airport?
Approximately 40km. It takes around an hour to get to Villa Alina depending on traffic.
Official taxis can be rented from the airport – there is a government run kiosk just inside the main terminal before you exit. However, if you would like to be collected in a large air-conditioned vehicle with seat belts, please let us know and we will endeavour to organise this service for you and advise of the cost.
How easy is it to get taxis and are they expensive?
Taxis are very cheap by UK prices but probably the most expensive in India. It is quite normal to have a taxi stay with you all day and wait around while you shop, lunch, snooze, etc. Please ask our House Manager for taxi drivers that we use all the time. They can be booked in advance, whilst in Goa, or you can walk a couple of minutes up Holiday Street to find a taxi.
Most taxis are Ertigas or Innovas which seat 4 to 6 people legally. Please ask our house manager if you want to hire an air-conditioned vehicle, bigger car or jeep. Also contact us, if you would like to have a full time taxi driver during your stay.
Are there any trips that we can book?
Yes. There are a number of trips that can be booked. Old Goa, Spice Plantation, Waterfall, Cashew Nut factory, day trips to other beaches like Vagator, Morjim, Ashwem, Mandrem, Arambol, etc. Please liaise with the House Manager. All additional payments are to be made to the House Manager. Please note we cannot accept responsibility or liability for your safety on any booked third party trips. Please ensure that the provider of the trip is insured for all eventualities of their customers.
Is there a maid service?
Yes, there is a daily maid service. Please note one maid lives on-site and is available to help until 8pm. However, they are not available 24 hours a day. Working hours are 8am – 5pm.
Our house manager will also be available to assist.
How often is cleaning per week?
The maids will clean the house daily. Bedrooms will be serviced after breakfast has been made, served and cleaned away. Linen and towels are changed every three days. If a room is occupied, it might not be cleaned. Please arrange a suitable time with the house manager. An additional washing and ironing service is available for personal laundry items. This has to be agreed and arranged with the house manager and separate charges apply.
Please note we will change towels more often if necessary, however please help to do your bit for the environment by keeping them clean and off the floors. A group of 14 people requesting daily towel changes equals 42 towels during a 3-night stay. Pool towels are given separately.
Will I have to share the swimming pool with other guests?
No. The house and subsequently swimming pool are only rented to one party. We do not rent the house room-by-room.
Are linen and towels / pool towels included in price?
Yes. Bed linen and towels/pool towels are provided and will be changed every three days.
Separate pool towels will be provided and are the responsibility of the guests.
Please do not use bedroom towels at the pool. Please do not take any towels from the property to the beach.
Guests should provide their own beach towels.
Is there a washing machine we can use?
We offer a laundry service which is charged at Rs 500 per load. The laundry will be washed, hung out to dry and given back neatly folded. Unfortunately, the washing machine is not available to be used by guests .
Are there any cots or high chairs for babies and infants?
Yes there are 2 cots and one high chair. Please request for these in advance.
Is there a cook available?
Unfortunately, a cook is not available, but we can offer home-cooked dinners that are served on our veranda. These need to be ordered a day in advance and are charged at an extra per head. Additionally, please bear in mind that there are many great restaurants right on our doorstep. Please note a continental and Indian breakfast is included in your stay.
Is breakfast included?
Yes a full breakfast is included in your stay. Breakfast is served between 8:30 and 10am. Our staff have daily duties after the allotted breakfast slot so please ensure you rise in time. Breakfast includes fresh fruit, juices, tea, coffee, bread, eggs & an Indian veg breakfast dish – Upma/Poha/Puri Bhaji.
Is there Air Conditioning?
The 6 bedrooms in the house have A/C. A/C is included in the price but only if guests agree to use it sensibly and ONLY while they are occupying the room. Leaving it on all day may cause power loss due to overuse. Please do your bit for the environment and remember to close all doors when the air conditioning is on. Also note it takes approximately 5 minutes for a room to cool down once the air conditioning is turned on so please don’t leave it on while you venture out for the day.
Please remember this is India and the house is built on the beach, so electrical goods need extra care and maintenance.
How far is the Villa from the beach by car?
You do not need a car; the sea is a five minute walk from the villa. The house is built on beach sand.
How far to restaurants and shops?
Some of the best restaurants are within walking distance of the house. It is a 10 minute taxi ride to the main Calangute area. Please refer to the house information book for lots of tips and recommendations of places to visit. We would also like you to add any of your “finds”. As we visit Goa many times during the year, we have compiled an up to date list of information. Once you have booked, request our “Villa Alina’s Unofficial Guide to Goa” and we will gladly send it over.
Is final cleaning included in price?
Yes; unless, in our house manager’s opinion, the property is left in an unacceptable state, whereby, cleaning and breakages charges will be deducted from the deposit.
What is security like at Villa Alina?
We have 24-hour security guards (day and night shifts) who are stationed by the front gate. They will be patrolling the grounds throughout the day and evening. Additionally, CCTV is in operation around the Villa to maintain safety and security.
We have safety deposit boxes installed in each room. We advise you to use these to store all valuables and personal belongings including passports, money etc. We cannot accept responsibility or liability for any valuables that are not deposited and are lost, stolen or damaged. All items are left out at the owner’s risk. Please ensure all outside doors are locked when guests leave the house or are by the poolside.
Does anyone else live on-site at the Villa?
Our lead house maid Laxmi lives on-site as well as the owner of the Villa. Laxmi lives in the area built for her below the gatehouse and the owner lives in a separate area that has no through access to the Villa with it’s own separate entrance. We understand privacy is an important aspect of any holiday so please be assured that once rented the Villa will feel like yours and only yours.
Will there be any preventative measures against Covid-19?
All guests checking in will have their temperatures scanned on arrival. All staff will be required to wear masks throughout the day. Hand sanitiser will be provided in each room and on arrival. Guests are expected to wear masks when checking in. Guests are expected to let a staff member know if they are feeling unwell and to isolate in their room. We will no longer be offering same day check-out and check-in as we will need more time to get the Villa completely sanitised and clean for the next group. Guests are required to wear their masks when venturing out of the Villa to help prevent the spread of any viruses.
Is there anything we need to do before checking in?
Please have a read of the documents which will have been emailed over – Terms and Conditions, Top 5 Rules, Villa Alina Contract and the Self Declaration Form. The Contract and Booking Form need to be emailed over to Julia Nazareth before arrival. Please note if these forms are not received, check-in is likely to be denied.